What we can help with
- Talking through the problem with you
- Checking your equipment setup
- Mask fit, leaks and comfort
- Working out the right next step
The next step depends on the issue and your equipment; a fix or replacement isn't guaranteed.
Have these ready
- Your CPAP machine, power cord and tubing
- Your mask and any spare cushions
- A note of any error message on the screen
- Your questions — we'll go through them together
How a visit works
From your call to your door.
01You call
Tell us your suburb and what's going wrong.
02We confirm
Availability, travel and your total fee — before the visit is agreed.
03We visit
We work through it with you, in your own home.
Fees & travel
Clear prices, confirmed upfront.
Rescue visit$99Within 40 km of Perth CBD
Distance callout+$50Beyond 40 km of Perth CBD
HoursUntil midnightSubject to availability
A service request isn't a confirmed appointment. We check availability, travel and any equipment needed before agreeing a visit. Please keep clinical reports, Medicare details and referrals out of general website enquiries.
Ready when you are.
Call now, or send a request and we'll get back to you.